3/16/2024 0 Comments Re register symantec vip access![]() ![]() To guarantee delivery of SMS messages in China, you must register a friendly name and an SMS message language (English or Simplified Chinese). To configure SMS message settings, follow these steps: Important: Due to how China manages incoming SMS messages, users in China may experience intermittent SMS message failures. Symantec recommends that SMS messages be less than 160 characters. (VIP Manager substitutes "_OTP_" with a valid security code).Ĭlick the button for Line Break to add a line break to a message. To add a security code tag, click the button for Security Code Tag or type the variable "_OTP_" where you want a security code to be included in the message. You must include a security code tag in the message. Note the following when you create the message text: You should educate your end users that they must contact their Support representative to opt out of SMS messages or to obtain help if they do not get a response from SMS keywords. However, if the local carrier overrides the SMS From number in the SMS message, all SMS keywords (including HELP and STOP) will fail without notifying the end user. The message includes support contact information. VIP responds with a message providing instructions for opting out of SMS messages. End users can obtain help by replying HELP to the SMS message. Use the SMS Message Settings page to identify yourself as the sender, and edit the SMS message text. Symantec uses SMS messaging to send security codes to your credential users. ![]()
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